RepReady Repair
Privacy Policy
Effective October 2, 2026
RepReady Repair respects your privacy. This policy explains what information we may collect when you visit repreadyrepair.com or contact us for service, how we use it, and the choices available to you.
Information we collect
When you call, text, email, use the website assistant, or request an appointment, you may provide information such as your name, phone number, email address, service address or city, equipment details, photos, preferred appointment time, and a description of the requested service.
Our website and hosting providers may also collect limited technical information such as browser type, device type, IP address, pages visited, and referral source for security, performance, and basic website analytics.
How we use information
- Respond to questions and service requests
- Prepare estimates and schedule appointments
- Provide, document, and follow up on services
- Communicate about parts, repairs, payments, or appointment changes
- Improve website performance and customer experience
- Prevent fraud, misuse, and security problems
- Meet legal, tax, insurance, and recordkeeping obligations
Text messages and phone calls
If you contact RepReady by phone or text, we may respond using the contact information you provide. Message and data rates may apply. We do not sell your phone number or use it for unrelated mass marketing.
Appointments and third-party services
RepReady may use service providers such as Google Calendar, website hosting, email, payment processing, and communications platforms. Information you submit through those services is also subject to their respective privacy policies. We share information only as reasonably needed to operate the business, complete a requested service, process payment, comply with law, or protect legitimate business interests.
Information retention
We retain service and communication records only as long as reasonably necessary for customer support, warranties, accounting, legal compliance, and business operations.
Your choices
You may ask RepReady to correct or delete personal information that we control, subject to legal and business recordkeeping requirements. You may also ask us to stop nonessential communications.
Children’s privacy
RepReady’s website and services are intended for adults. We do not knowingly collect personal information from anyone under 18. If we learn that we have received personal information from a person under 18, we will take reasonable steps to delete it.
Changes to this policy
We may update this policy when our services or legal obligations change. The effective date above identifies the current version.
Contact
Questions about this policy can be sent to repreadyrepair@gmail.com or addressed by calling 408-780-9759.